Fixed: Windows was unable to install your base System Device

If you’ve lately visited your Device Manager and seen something called a “Base System Device” issuing a warning, you might be confused. Before you panic and start messing with your Device Manager, it’s a good idea to investigate what this odd device is and why it’s there. 

So, what is a “Base System Device,” and how do you solve the alert it sends you in the Device Manager?

A Base System Device is a hardware component that is linked to your computer. It could be your motherboard’s chipset, a Bluetooth transmitter, or an SD card reader, for example. It appears as a “Base System Device” because your system is unable to properly interface with the device. This is normally because your computer lacks the official driver for the device.

Base System Devices that appear in your Device Manager are usually denoted by a little yellow exclamation point and are classified as Other devices.

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What does Windows being unable to install your base system device problem mean

Windows was unable to install your base system device error means that your PC could not discover the affected device’s official driver to connect to. This is usually indicated by a yellow exclamation mark, and the defective device is listed mostly under Other devices.

This problem can be attributed to the two key elements outlined below:

Driver Error or Outdated

A broken or outdated driver is the primary reason for the base system device not having a driver issue. The quick way out here is to reinstall or update the driver.

PC is Outdated

You may receive the base system device driver error Windows 10 HP system and other goods if you have not installed the most recent Windows update. The solution is to download and install the most recent updates.

How to Identify the Base System Device

Before you can help your PC identify a mystery Base System Device, you need to establish what device your computer is trying to recognize. It’s usually your chipset, Bluetooth, or SD card reader. Installing a virtual machine on your PC can also cause this issue.

If none of these is the root cause of the problem, you’ll need to locate the device’s hardware ID. The term “electronic commerce” refers to the sale of goods and services over the internet.

To do so, double-click the Base System Device and navigate to the Properties window’s Details tab. Select Hardware Ids from the drop-down list under the heading Property.

The Vendor ID will be the 4 letters after VEN_ and the Dev ID is the 4 letters after DEV_

Now, you’ll have to verify these numbers on a website such as PCI Lookup. After inputting both IDs, click submit, and it will search up the IDs to check if it can find the device.

How to Resolve the Device Manager Base System Device Error

A Base System Device issue is usually resolved by installing the device’s driver. This provides your PC with something to work with and allows it to properly interface with the device.

Manually install drivers from the manufacturer’s website

Your first point of call should be to get the correct driver from the manufacturer of your device. You could ask Windows to get the driver for you, but this error most likely happened because Windows couldn’t find anything to download.

If you don’t have the actual driver disc for your device, try looking for its name or manufacturer online. Then, navigate to the manufacturer’s website and download the necessary drivers. For example, you can use Intel’s Chipset Installation Utility to install the driver for your Intel-based chipset.

Once you’ve located the necessary drivers, right-click the Base System Device in the Device Manager and select Update driver. Select Browse my computer for drivers on the next screen and navigate to the place where you saved the driver files.

Choose them and follow the installation instructions.

Allow Windows to locate and download the driver

If you wish to give Windows’ automatic update feature a chance, head to the Update Driver option as above. However, select Search automatically for drivers instead of Browse my computer for drivers.

Windows will then look for a suitable driver. If it finds one, you may install the driver by following the setup steps Windows provides you. If it doesn’t work, try running a Windows Update to see if that helps. Look in the Start Menu for Windows Update and select Best Match. Select Check for Updates.

Note: Please keep in mind that this will include all of the updates available for your system. If there are numerous, check the list of updates to see if the driver you’re looking for is among them.

Updating your System

Windows updates are critical for keeping your computer functioning smoothly. They can also assist with the installation of driver updates.

  • Step 1: To launch the Settings app, press the Windows key + I and then pick Update & Security.
  • Step 2: Install any available updates by clicking the Check for updates button.
  • Step 3: Now, click the View optional updates option and install the updates there too.
  • As a result, if you haven’t updated your computer in a while, you may get the Windows was unable to install your base system device issue. Updating and restarting your computer should resolve the problem.

Updating Drivers

  • Step 1: Right-click the Start button and select Device Manager.
  • Step 2: Click the arrow next to Other devices or any other choice where the driver shows the issue.
  • Step 3: Select Update driver from the context menu of the device causing the error.
  • Step 4: Lastly, click the Search automatically for drivers and install any available update.

Reinstalling Drivers

  • Step 1: Select Device Manager by pressing the Windows key + X.
  • Step 2: Select Other devices or any other option where the driver is displaying the issue by clicking the arrow next to it.
  • Step 3: Double-click the driver to access its properties, then select the Details tab.
  • Step 4: Choose Hardware Ids from the Property drop-down menu.
  • Step 5: Copy the code by right-clicking it.
  • Step 6: The term “electronic commerce” refers to the sale of electronic goods.
  • Step 7: Choose the option Uninstall device.
  • Step 8: To confirm the action, click the Uninstall option.
  • Step 9: Now, paste the information into your browser to look for the most recent driver.
  • Step 10: Finally, go to the website of the driver manufacturer to download and install the most recent version.

That’s all you need to know to resolve the Windows was unable to install your base system device issue message. You only need to follow the procedures attentively, and things should be back to normal.


Hopefully, you were able to identify the Base System Device on your PC, get a proper driver, and resolve the issue.

If you were unable to resolve the issue, the issue may be with your hardware. You can put the hypothesis to the test by running the device on a different computer. The term “electronic commerce” refers to the sale of electronic goods.

If you’re having trouble updating or finding the correct drivers, you might want to try a third-party driver updater.

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