Fixed: Microsoft Store Error 0x00000000 on Windows 11

Microsoft Store is a key program in Windows 11 that allows users to download and install various apps, games, and media material. However, some customers have reported receiving the error code 0x00000000 when attempting to access the Microsoft Store.

This problem can prohibit users from downloading or upgrading programs, which can be unpleasant.

Some users are unable to utilize the Store as intended because of problems such as 0x00000000. Users reported encountering the issue when attempting to update installed apps or even download new ones on multiple tech forums. While this occurs just with select apps for some, the problem is more widespread for others.

After analyzing the 0x00000000 Microsoft Store error, we created a list of solutions that should assist customers in dealing with it. In this article, we will look at potential remedies to the Microsoft Store problem 0x00000000 on Windows 11.

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All about Microsoft Store

The Microsoft Store is a digital distribution channel that comes standard with the Windows operating system. It enables users to search for and download apps, games, music, movies, and television series. The shop offers a diverse selection of Windows apps and games, including those created by Microsoft and third-party developers. Users can also rent or buy movies and TV series, as well as buy and download e-books.

The Microsoft Store was first introduced in 2012 with the release of Windows 8 as a mechanism for consumers to explore, download, and update software for the Windows operating system. Since then, it has been upgraded with new features and upgrades, such as the addition of a gaming section and the option to buy and download movies and TV series. The store remains an important part of the Windows ecosystem, making it simple for customers to find and utilize the apps they require.

Why is Microsoft Store Error 0x00000000 occurring on Windows 11?

There are various possible causes for the Microsoft Store issue 0x00000000 on Windows 11. Among the possible causes are the following:

Corrupted or obsolete system files – If your Windows 11 operating system is damaged or has obsolete system files, it can produce Microsoft Store issues.

Incorrect system settings – If your Windows 11 settings are incorrect, the Microsoft Store app may not work properly.

Network connectivity difficulties – If your device is not connected to the internet or has a poor connection, the Microsoft Store may not function properly.

Corrupted or obsolete Microsoft Store app – Errors can occur if the Microsoft Store app on your device is corrupted or obsolete.

Conflicts with third-party software – Errors can occur if you have other software installed on your device that interferes with the Microsoft Store app.

How to Resolve 0x00000000 Error on the Microsoft Store?

Without more information, it’s difficult to identify which is the core reason for your mistake, but the above are the most typical causes, and you should be able to solve them using any of the remedies that we will discuss in the further section of the article.

Solution 1. Perform file repair scans: Start the SFC scan

  • Step 1: Select Terminal (Admin) or Command Prompt from the context menu when you right-click the Windows icon (Admin).
  • Step 2: When the Command Prompt appears, enter the script below and press Enter.
  • SFC /scannow
  • Step 3: Please wait for it to finish before exiting the Command Prompt.

Conduct the DISM scan

  • Step 1: Select Terminal (Admin) or Command Prompt from the context menu when you right-click the Windows icon (Admin).
  • Step 2: When the Command Prompt appears, enter the scripts listed below, pressing Enter after each one.
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /restore health
  • Step 3: Please wait for it to finish before exiting the Command Prompt.
  • Step 4: Check to see if the 0x00000000 Windows 11 problem has been repaired.

Solution 2: Use the Windows Store troubleshooter to resolve the issue

  • Step 1: To access the Settings app, press Windows + I.
  • Step 2: Scroll down and hit Troubleshoot in the right pane.
  • Step 3: Click Other troubleshooters, scroll down, and then click Run beneath the Windows Store app option.
  • Step 4: To finish the tasks, follow the instructions from the troubleshooting process.

Solution 3: Reinstall the Microsoft Store app

  • Step 1: Use the Windows key, type PowerShell, and choose Run as administrator.
  • Step 2: Enter the following script.
    Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  • Step 3: Step three is to restart your computer.

Solution 4: Clear the cache in the Windows Store.

  • Step 1: To access the Run dialogue, press Windows + R.
  • Step 2: Enter the script that follows. wsreset.exe
  • Step 3: After about ten seconds, a blank Command Prompt window will open and close, and the Microsoft Store will run automatically.

Your computer’s Windows Store cache is a temporary storage place. It is where the Windows Store app keeps data, such as program installation files, to make future access to that data faster.

Because the program can obtain the relevant data from the cache rather than having to download them again from the internet, this cache is used to speed up the process of installing or upgrading apps from the Microsoft Store.

If the Windows Store cache becomes corrupted or otherwise malfunctions, the Microsoft Store program may not function properly in several ways. On Windows 11, it can also result in error 0x00000000.

Solution 5: Start the Microsoft Store Install Service again

  • Step 1: To launch the Run dialogue, press Windows + R.
  • Step 2: Enter the following script: services.msc
  • Step 3: Scroll down to the Microsoft Store Install Service and double-click it.
  • Step 4: Set the Startup type to Automatic and check that the Service status is Running.

The Microsoft Store Install Service is a background service that manages app installation and updates from the Microsoft Store. The service is invisible to the user because it runs in the background.

It is in charge of obtaining and installing app updates as well as new apps, as well as handling the installation process. It does not affect the operation of the Microsoft Store app, but if the service is not running or is experiencing issues, it may prevent programs from being updated or installed.

Solution 6: Try a different user account.

Your user account is a set of options that allow you to modify the appearance and functionality of your computer. Your desktop background, screensavers, sound settings, preferred pointer, and other preferences are all preserved. A fresh profile may be required owing to a variety of personal settings that may corrupt your user profile and cause system use issues. Other apps can potentially cause these modifications. 

To resolve 0x00000000 Windows 11, you may need to log out and log back in with a new profile. However, if you do not have another local account, you may need to create one.

Solution 7: Use Troubleshooter

Although it may not help everyone, using the Windows Store Apps troubleshooter is the best way to resolve Microsoft Store issues.

  • Step 1: Enter Troubleshoot into the Windows search box and hit Enter.
  • Step 2: Click Additional troubleshooters/Other troubleshooters on the right side.
  • Step 3: Scroll down to the Windows Store Apps section.
  • Step 4: Select it and press the Run the troubleshooter/Run button.
  • Step 5: Wait for the scan to complete, then apply the recommended repairs and restart your system.

Solution 8: Modify the owner of the Repository Packages

Inadequate permissions may result in Windows Store issues. To address this, try using the Registry Editor, but make a backup of your registry first.

  • Step 1: In Windows search, type Regedit and press Enter.
  • Step 2: When UAC appears, select Yes.
  • Step 3: Navigate to the following place in the Registry Editor: HKEY_CURRENT_USER\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository\Packages
  • Step 4: Select Permissions by right-clicking on the Packages folder on the left side of the window.
  • Step 5: Click Advanced at the bottom-right corner of the window.

Solution 9: Repair or reinstall the app

  • Step 1: Right-click on the Start button and select Apps & Features.
  • Step 2: Locate Microsoft Store and select Advanced options.
  • Step 3: Select Terminate and Repair from the menu.
  • Step 4: If it doesn’t work, try the Reset option.


The Microsoft Store error 0x00000000 on Windows 11 is often a frustrating issue for consumers, but there are a few remedies that can assist.

If none of these methods works, you may need to reinstall the Windows operating system or contact Microsoft support.

You should be able to fix the Microsoft Store error 0x00000000 and recover access to the apps and media content you require by following the steps outlined in this article.

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